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    Momentum Worldwide Movers

    9.6
    based on 14
    Sirelo and Google reviews
    i
    Get quote   Write a review  
    What customers are saying
    pro
    Price (2)
    pro
    Professional (2)
    pro
    Communication (2)
    con
    Not flexible (1)
    Get quote   Write a review  
    Overview Reviews Sources
    Services
    International removals
    National moving
    Associations
    IAM
    IMA

    About

    Momentum Worldwide was founded by Nick Masee and Roku Nishikawa. Their focus is on providing tailor made solutions to match the needs and specific requirements of each customer since every relocation is unique.

    A hassle free international relocation requires clear and constant communication between you the customer and us as your service provider. Whether this is your first time to relocate abroad or you have done so many times, each experience will be unique. It is important to know that proper preparation makes a very big difference in the result.Read more

    Sirelo asks...

    What makes your company stand out?

    Our experience and primary focus is international moving to and from Japan. We carefully select the various elements that are basic to ensuring a quality overall service. We work to ensure clear, comprehensive and quick communication throughout the process. We strive to provide each of our customers with a relocation with little or no surprises.

    What is your insurance policy? How do you deal with damaged items?

    We provide All Risks insurance protection to help safeguard the value of your personal belongings. In the event of unforeseen loss or damage, we work with you and the insurance company to identify the items that can be repaired or replaced.

    What is the best advice you would give to customers?

    Starting your planning for your relocation as early as possible is always the best. This starts with you carefully considering what the important criteria will be in your own situation for your move. If you are moving internationally for the first time, you may have very little insight into how it might all work. Since our customers move to destinations all around the world, we help answer questions regarding customs process, scheduling and of course costs.
    Have you moved with this company?
    We'd love to hear about your experience.
    Leave a review

    Reviews

    14
    9.6
    based on 14
    Sirelo and Google reviews
    How is the review score calculated?
    92% of the users recommend this moving company
     on Sirelo
    The Momentum Worldwide team was exceptionally flexible and accommodating over a very long pre-move period caused by our circumstances. The met our requests for multiple pick-ups without stress. The crews that came were always friendly and careful.
    We were informed in extreme detail of all the official needs and informal tips. Could not have been more helpful.
    We ended up with a nearly full 40ft container of over 400 pieces and it all arrived with zero damage thanks to very thorough packing of it all. Quite amazing!
    Their agent on the receiving end was also very communicative and delivered exactly on time with not stress or variances.
    Highly recommend Momentum Worldwide.
    pro
    Flexible
    Moved from Tokyo (Japan) to Massachusetts (United States)
     on Sirelo
    I can wholeheartedly recommend [Name removed by Sirelo] and the team at Momentum Worldwide Movers. They managed our relocation from Hong Kong to Japan with exceptional care and professionalism from start to finish.

    Ours wasn’t the most straightforward of moves—it involved storing our furniture and household items in Hong Kong for several months, and later again in Tokyo—but Momentum handled every detail seamlessly.

    Every request we made was met with efficiency and attention to detail, and on moving day itself, everything was delivered and placed perfectly without a single issue. The team was communicative, responsive, and genuinely helpful throughout the entire process.

    We couldn’t have asked for a better moving experience—I have nothing but praise for the entire team.
    pro
    Professional
    Moved from Hong Kong (Hong Kong) to Tokyo (Japan)
    Response of
    D, many thanks for taking the time to provide your feedback. It was a pleasure working with you to complete your relocation to Japan!
     on Sirelo
    I highly recommend using Momentum for your international move. They are friendly and very good at communication, so that you always know what the next steps are. And if you have any questions they are very responsive and helpful. Even after a 9-week ocean voyage our things arrived exactly when they said they would. The quality of the packing is extremely high, and although I haven’t unpacked all of our boxes yet (we had 251 boxes!!) I know that there will not be any breaks or leakages. I would definitely use Momentum again.
    pro
    Communication
    Moved from Hamamatsu Shi (Japan) to Salisbury (United Kingdom)
     on Sirelo
    It was an efficient move, although there were some sang regarding arrival of my items and delivery date. Also the arrival company was not aware of my contract stipulations and attempted to charge additional fees before delivery in the USA. Customer service in Japan was amazing, working with [Name removed by Sirelo] was flawless issues only arose on the USA side of things.
    pro
    Professional
    con
    Not flexible
    Moved from Sasebo (Japan) to Tulare (United States)
    Response of
    Hi G, thank you for sharing your experience. I recall having some hiccups with our US partner on the delivery but we were able to work through that and avoid any impact to you.
     on Sirelo
    The move went very smoothly. The teams on both ends were efficient and courteous. [Name removed by Sirelo] at Momentum was on top of everything and very responsive. I was also pleasantly surprised the long storage in the summer heat of Dubai did not cause any mold so the storage facility was humidity controlled. I would definitely recommend Momentum to anyone moving locally or internationally.
    Moved from Hong Kong (Hong Kong) to Dubai (United-Arab Emirates)
    Response of
    Hi Hani. Many thanks once again for entrusting your family's relocation to our care. We are delighted to hear that everything went so well.
     on Sirelo
    The team were so great to deal with, so accommodating with our tight timeline and our goods were packed incredibly (and quickly!). We would definitely recommend Momentum Worldwide Movers to anyone looking for a moving company.
    pro
    Careful with furniture
    Moved from Tokyo (Japan) to Auckland (New Zealand)

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    Nishi-Shinjuku Mizuma Bldg 6F,
    160-0023 Tokyo
    366792571
    [email protected]
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